"This letter is to commend your employee Carly for her help today in answering questions about my situation.  She gave me all the information needed to proceed with my treasury offer.  It is refreshing to have someone truly concerned with my particular issues and concerns.  I have dealt with a lot of representatives from collection agencies over the last 10 years.  Her inputs were by far the most helpful for resolving my case.  Thank you.

October 3 – Consumer

“It was a pleasure speaking with you today to satisfy this issue.  You were very pleasant and professional in discussing this account."

August 3 – Consumer

"Josh was pretty great at navigating me through all the documents.  He did a great job."

August 24 – Consumer

"I would like to take the time to offer praise and compliments to your employee, Annie Marie.  Her professionalism and patience in addressing our concerns were remarkable and allowed me to serve my veteran, _________.  Thank you."

October 4 – Consumer

"I would like to thank your Customer Service Representative, Carly for her assistance.  She was very helpful and pleasant to work with, you don’t often find that kind of customer service these days, and I wanted to complement her on an outstanding job.  Thank you again Carly for helping me, you’re a fantastic representative.

September 2 – Consumer