ConServe University Training Events
Over 2,000 industry experts have participated in our complimentary Collection Solution Workshops, bringing together industry experts to share best practices and to explore proven methods of success. The curriculum is delivered via one-day seminars and held at various locations across the country.
Check back soon to register for future ConServe UniversityⓇ workshops!
Sharing Knowledge. Sharing Solutions.
For over 39 years our sole focus has been on providing successful collection solutions for our Clients. Every day we counsel and learn from leading collection professionals from around the country — and the knowledge is priceless.
That’s why we established ConServe UniversityⓇ, a complimentary industry training collaboration that brings industry experts together to share best practices and to explore proven methods of success. The curriculum is delivered via one-day seminars held at various locations across the country.
The Curriculum
Our regional seminars feature a variety of topics taught by ConServe’s ACA-Certified Instructors. Here are just a few of the topics that are covered:
- Training on collection strategies
- Guidelines for a successful collection call
- Skip tracing tips and techniques
- Telephone and email etiquette
- Motivational techniques
- The art of negotiating
- Networking and best practices
The Instructors
An ACA (Association of Credit and Collection Professionals) instructor conducts all ConServe UniversityⓇ training programs. In addition, each seminar will feature industry experts as guest speakers.
The Attendees
Our ConServe UniversityⓇ program also provides participants with a forum to share success stories and best practices. Our roundtables and breakout sessions put you in touch with other collection experts from around the country.
For more information, please email: conserveu@conserve-arm.com.
