Technology
ConServe has emerged as a leader in connecting with Consumers and communicating the right thing, at the right time, in the right way. We optimize recovery performance for our Clients by leveraging our investments in a world-class recovery platform, voice recognition technologies, and industry-leading predictive analytic experts.
State-of-the-art collection platform and industry leading data analytics.
You will get better results from cutting-edge collection techniques. Our ongoing investment in innovative technologies allows us to optimize our recovery performance for our Clients. Our dedicated team of experts leverage advanced algorithms and machine learning to enhance our collection strategy to ensure we remain at the forefront of the industry, providing unparalleled service and results.
What Our Clients Say
Advanced Performance Tools
Web Portals & Mobile App
ConServe’s secure 24/7 Client Web Portal provides our Clients with online access to their accounts and our Consumer Web Portal and Mobile App provides your Consumers the tools they need to take control of their finances.
Speech Interaction Analytics
ConServe’s investment in Speech Interaction Analytics enables us to efficiently manage performance while adhering to federal regulations and providing outstanding customer service.
Collection Management Platform
Our Collection Management Platform investment has provided our Clients with unmatched advantages and benefits. By automating outbound communications, we are able to intelligently reallocate key resources to inbound teams to focus on customer service from the initial contact all the way through the timely resolution of debt.
Business Analytics
ConServe is an early adopter in the collections industry using Business Analytics to drive change to achieve strict compliance, increased operational efficiencies, improved recovery results, and outstanding Client and Consumer satisfaction.
Multi-Channel Communications
By utilizing a variety of communication channels ConServe has the ability to engage with Consumers more effectively and with a more customer-friendly approach to increase collections.
Client System Integration Capabilities
Streamline operations and enhance communication with our Client system integration capabilities that allow for a seamless flow of information resulting in more effective relationship management and improved Client satisfaction.
