At ConServe we consistently strive to share industry knowledge and best practices with our Clients and future business partners. Our 2022 Webinar schedule is available and registration is currently open.
Dale Carnegie: Outstanding Customer Service
Thursday, July 21, 2022 1:00-2:00pm EDT
A featured Dale Carnegie Webinar: In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.
Earn 1 CPE Credit - Register Online
The Consumer Financial Protection Bureau (CFPB) September Update
Tuesday, September 20, 2022 1:00-2:00pm EDT
Pamela Murphy, ConServe's Vice President, Compliance & Privacy Officer will address The Consumer Financial Protection Bureau (CFPB) update and the impact on Collection Agencies and the effects that will occur for commercial lenders, credit unions and higher education institutions.
Earn 1 CPE Credit - Register Online
Dale Carnegie: Create Your Work-life Breakthrough
Thursday, November 10, 2022 1:00-2:00pm EST
A featured Dale Carnegie Webinar: In this webinar, we will analyze our current levels of energy and focus in each aspect of life – work, family, health, community, spirituality, social life, and finances – we can determine how satisfied we are with each, identify potential stressors, and plan a course of action based on what is truly important to us.
Earn 1 CPE Credit - Register Online
