Pamela Murphy Named Among Collection Advisor Magazine's Compliance Gurus of 2015

ConServe's VP of Compliance Recognized for Teaching, Mentoring & Vision 

Rochester, N.Y. – Pamela Murphy, Vice President of Compliance at Continental Service Group, Inc., d/b/a ConServe, is among those being recognized by Collection Advisor magazine as a Compliance Guru of 2015. Being credited for having the ability to maintain consistent professionalism and performance amidst a sea of complaints, potential lawsuits and increasing government regulation and legislation, Pam was selected from among a large pool of qualified applicants. The selection committee identified Pam as a leader in her field: effectively implementing the principles of compliance in everything she manages, including teaching compliance courses, establishing a corporate culture of compliance and working with trade organizations to develop guidelines and influence regulators. Her contributions to the industry were considered exceptional.

Mark Davitt, President and CEO of ConServe, remarks "the dynamic landscape of changing legislation and increasing regulation in the collection industry creates a demanding environment in which we operate.  Pam's expertise, experience and professionalism allow ConServe to excel in such conditions.  As a member of ConServe's Executive Team, Pam's leadership provides our valued employees with the training and guidance that allows them to be successful.  This empowerment translates to the attainment of excellent performance goals for our valued Clients.  And, to our committed team of talented professionals who, every day, dedicate themselves to doing the right thing, at the right time, the right way, Pam serves as a wonderful role-model, mentor and visionary." Further, Davitt would like to extend his congratulations to Pam and all of her fellow compliance champions for their impactful influence on the collections industry.

About ConServe
ConServe has been ranked consistently as a top-performing agency by the federal government and the U.S. Department of Education. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has repeatedly appeared on Inc. Magazine's Inc. 5000 list of fastest-growing companies and has been named a Rochester Top 100 company 12 times in the last 13 years.  ConServe has been voted a Best Place to Work in Collections (for the last three consecutive years) and was recognized in 2015 as the #1 Top Workplace in Rochester, N.Y.    Training magazine named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world,  Dale Carnegie has awarded ConServe with the 2015 Enthusiasm Award for maintaining a dynamic corporate culture and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.

About Collection Advisor Magazine

Collection Advisor magazine is a credit and collection reference tool for debt collection professionals designed to make the application of technology easier.  It is the only national magazine designed exclusively for the collection profession.  Their mission is to connect, protect and educate collection professionals with operation tips and technology reviews.

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