ConServe Releases New Mobile Application

June 16, 2016

Industry Leader Embraces Technology to Satisfy Consumer Needs

Rochester, N.Y. – Continental Service Group, Inc., d/b/a ConServe, is excited to announce that they have released the ConServe Mobile application that will enable consumers to access personalized receivables management information through their Apple mobile devices. Phase 2 of the app, scheduled for release before year-end 2016, will include Android functionality as well. The ConServe Mobile app allows users to view their account balances, make payments and schedule payment reminders after creating a new user profile:  a quick and simple process that only requires an email address, account number and a corresponding zip code to get started. If a consumer has more than one account, the ConServe Mobile app will automatically link their accounts for additional ease of use.

Steve DiPaola, Chief Information Officer at ConServe, states "ConServe is exceptionally proud to add the ConServe Mobile app to our collection of valuable services that we offer to our Clients and their consumers.  As an industry leader who leverages technology to provide its valued Clients with The ConServe Advantage®, this latest deployment will make our connection with our consumers even more convenient and efficient".  He continues "The surging growth in mobile device traffic supports our new initiative as we increase ConServe's responsiveness to meet our consumer's needs".

About ConServe

ConServe has been ranked as a top-performer by the federal government during specific performance periods. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has recurrently appeared on Inc. Magazine's Inc. 5000 list of fastest-growing companies and has been named a Rochester Top 100 company 13 times in the last 14 years.  ConServe has been voted a Best Place to Work in Collections (for the last four consecutive years) and has been repeatedly recognized as a Top Workplace winner.  Training magazine has named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world,  Dale Carnegie has awarded ConServe with the Enthusiasm Award for maintaining a dynamic corporate culture and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.