ConServe Mobile Application Gets Enhanced Features

Android and iOS Options Offer Consumers More Functionality

Rochester, N.Y. – Continental Service Group, Inc., d/b/a ConServe, has released the second phase of its ConServe Mobile application according to schedule.  Version 1.1 of the mobile app effectively streamlines the technology and improves the user-friendliness of the consumer-facing screens.  Additionally, the new version provides enhanced reporting and tracking capabilities that will translate to increased consumer satisfaction.

In line with the original release, the ConServe Mobile app allows users to view their account balances, make payments and schedule payment reminders after creating a new user profile:  a quick and simple process that only requires an email address, account number and a corresponding zip code to get started. If a consumer has more than one account, the ConServe Mobile app will automatically link their accounts for additional ease of use.

Luke Fischer, Manager, Applications Development, considers the newest version of the ConServe Mobile app another way that ConServe makes Client satisfaction its top priority:  "ConServe is dedicated to satisfying the needs of our Clients, and by providing them with enhanced functionality, improved features and more convenient choices, we aim to not only meet their needs but also to exceed their expectations."

About ConServe

ConServe has been ranked as a top-performer by the federal government during specific performance periods. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has recurrently appeared on Inc. Magazine's Inc. 5000 list of fastest-growing companies and has been named a Rochester Top 100 company 13 times in the last 14 years.  ConServe has been voted a Best Place to Work in Collections (for the last four consecutive years) and has been repeatedly recognized as a Top Workplace winner.  Training magazine has named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world,  Dale Carnegie has awarded ConServe with the Enthusiasm Award for maintaining a dynamic corporate culture and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.

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