ConServe Adding to Rochester Locations

Continued Growth and New Job Opportunities in Henrietta, N.Y.

Rochester, N.Y. – Continental Service Group, Inc., d/b/a: ConServe, a leading provider of accounts receivable management services specializing in colleges and universities, guaranty agencies and private lenders announced today that Henrietta, N.Y. will be the newest addition to its Rochester office sites. The new location in Henrietta joins ConServe's corporate headquarters in Fairport, N.Y. and will add 20,000 sq. foot to ConServe's state-of-the-art Communication Center capabilities in Rochester. The Henrietta location is ConServe's third Communication Center, having recently opened a 250-seat office in Cheektowaga, N.Y. in January 2015.

The new 120-seat, hi-tech facility in Henrietta, N.Y. will be located at 95 Methodist Hill Drive, Suite 500, in the Calkins Road Business Park and expects to employ approximately 100 people. The additional location is projected to be fully operational by the end of August 2015.

The expansion to the modern, state-of-the-art Communication Center symbolizes the company's consistent progress, exceptional performance and noteworthy achievements since its inception in 1985. Celebrating its 30th anniversary in 2015, ConServe currently employees more than 550 employees at its Fairport, NY location and 210 at its Cheektowaga, N.Y location. ConServe's consistent growth and top-performing ranking with the U.S. Department of Education's unrestricted contract has provided the impetus for this move.

"Henrietta was an ideal location for ConServe's expansion because it provides an abundant pool of talented solution-oriented professionals, a vibrant community and a thriving local economy" said Rich Klein, Chief Financial Officer of ConServe. "This move exemplifies our continued growth and success and we are thrilled to celebrate our 30th Anniversary year by introducing our second new office in 2015. This expansion will provide the space and capabilities that will enable ConServe and its employees to help our Clients and their customers achieve their collective goals by exceeding their expectations and providing unparalleled service."

ConServe anticipates continued demand for additional employees in the near future. Projected availability will include problem-resolution counselors, training and development advisors, quality assurance analysts and Communication Center managers. Recruitment efforts will continue concurrently for ConServe's Communication Centers in Henrietta, Fairport and Cheektowaga, N.Y.

About ConServe

ConServe has been ranked consistently as a top-performing agency by the federal government and the U.S. Department of Education. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Nationally accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has repeatedly appeared on Inc. Magazine's Inc. 5000 list of fastest- growing companies and has been named a Rochester Top 100 company 12 times in the last 13 years. ConServe has been voted a Best Place to Work in Collections (for the last three consecutive years) and was recognized in 2015 as the #1 Top Workplace in Rochester, N.Y. Training magazine named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.

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