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ConServe is a proud member of the National Association of College and University Business Officers (NACUBO) and although 2020 Student Financial Services Conference was canceled due to COVID-19, we are proud to share NACUBO's Online sessions running from April 20-22.   There are opportunities to earn CPE credits, or access the session recordings at your convenience. Click here to learn more about NACUBO's Online Student Financial Services Conference

Coalition of Higher Education Assistance Organizations (COHEAO) shared "Spark Note" regarding Guidance for colleges and universities - including options for Perkins borrowers who are impacted by COVID-19 and facing financial hardships.  Click here to vist the COHEAO "Spark Notes"

ED shares guidance to school officials that may have concerns regarding disclosure of personally identifiable information (PII) when addressing Coronavirus Disease (COVID-19).  To access the page and download the document

InsideARM shares COVID-19 Impact and Resources including:  Debt Collection Prohibitions, Federal Notices, State Notices, External Resources, Webinars, Whitepapers and Tech Provider Solutions.  To access these resources

ACA International shared with its members resources on managing business operations during this national emergency as a result of coronavirus (COVID-19), including updates from state regulatory agencies obtained by ACA Officials.  To read this news

Other valuable resources:
NMLS Resource Center
State Agency Communication/Guidance on Coronavirus/COVID-19
FDIC:  Frequently Asked Questions for Financial Institutions

ConServe is a proud member of ACA International and a Professional Practices Management System (PPMS™) certified agency that you can trust.  Currently only 1%, of the more than 6,000 collection agencies, have achieved PPMS™ certification.

National Association of College and University Business Officers (NACUBO) shared:  What Did I Miss In Washington?   February 25 - March 9, 2020.  To read this news

National Credit Union Administration (NCUA) releases data on the financial performance of federally insured credit unions in the quarter ending December 31, 2019.  To access the Q4 2019 Credit Union System Performance Data, click here

Federal Student Aid shared guidance for interruptions addressing concerns by higher education leaders about complying with Title IV, Higher Education Act (HEA) policies for students impacted by COVID-19.  Read the announcement

InsideARM shared that the U.S. House of Representatives passed H.R. 5003, Fair Debt Collection Practices for Servicemembers Act with a unanimous vote, 355-0. The bill is now being reviewed by the Senate.  Read the article 

Federal Student Aid shared information from the U.S. Department of Education regarding steps they are taking to ensure confidentialy, security, and integrity of student and  parent information related to federal student aid programs.  Read the announcement

The Credit Union National Association (CUNA) shared a news-release regarding National Credit Union Administration Board Member, Todd Harper's outline during CUNA's 2020 Governmental Affairs Conference.  Mr. Harper shared his philosophy on the four primary priorities, including:  (1) Capital and liquidity, (2) cybersecurity, (3) diversity, equity and inclusion (DEI) and (4) consumer financial protection.  Click here to read the article

Federal Student Aid shared information regarding Title IV, Federal Student loan programs particpants with information and a new form regarding Forgery Loan Discharge process for U.S. Department of Education held loans.  Read the announcement

Federal Student Aid shared general information regarding student loan interest payments in 2019 to help the financial aid community better prepare for tax season.  Read the announcement

The Consumer Financial Protection Bureau (CFPB) released a policy statement on January 24, 2020 regarding the framework that it will use in enforcement activities related to the catch-all category of “abusiveness.”  Click here to view the policy statement

Coalition of Higher Education Assistance Organizations (COHEAO) shared "Spark Note" regarding important sign-on letter that is open to both associations and institutions of higher education.  COHEAO is encouraging support to sign-on to this letter and complete this form.  Click here to vist the COHEAO "Spark Notes"

Federal Student Aid has shared a series of updates to the quarterly application, disbursement, and portfolio reports available on the FSA Data Center through September 20, 2019.  Including:  Key findings for Loan Portfolio Overview, Application Volume, Income-Driven Repayment Enrollment, New Defaults and Delinquencies,  Borrower Defense to Repayment Report, and Public Service Loan Forgiveness.  FSA also shared notes to accurately interpret the data.  Read the announcement

In this announcement, Financial Student Aid shared information to assist schools with reconciling the William D. Ford Federal Direct Loan (Direct Loan) Program.  The information within the notice should be shared by both the financial aid offices and business offices.  Read the announcement 

Federal Student Aid has announced its commitment to the Next Gen FSA initiative and promise to improve the way all their customers, including students, parents, borrowers, schools, and partners, interact with and manage the  programs administered by Federal Student Aid.  Read the announcement

CFPB shares tools and resources to help students, young adults, and their families manage their money, building credit and paying for college and student loans.  Click here to visit the CFPB webpage

Federal Student Aid has announced the availability of the updated NSLDS Enrollement Reporting Guide (November, 2019).  To access the NSLDS Enrollment Reporting Guide

Federal Student Aid has informed schools of a change to the approved Master Promisory Note (MPN) confirmation processes.  Read the announcement

Federal Student Aid has released Volume 4 – Processing Aid and Managing FSA Funds of the 2019-2020 Federal Student Aid Handbook.  Click here to access Volume 4 - 2019-2020 Federal Student Aid Handbook

In the announcement, Financial Student Aid reminds schools of the general disbursement reporting, excess cash, and reconciliation requirements for all Title IV programs. Read the announcement 

Federal Student Aid has released Volume 6 – Campus Based Programs of the 2019-2020 Federal Student Aid Handbook.  Click here to access the 2019-2020 Federal Student Aid Handbook

National Credit Union Administration (NCUA) recognizes the importance of cybersecurity and has shared Web and Cybersecurity Resources for informational purposes.  Click here to access the NCUA's Cybersecurity Resources

Coalition of Higher Education Assistance Organizations (COHEAO) shared "Spark Note" regarding important advocacy material to help maintain Campus Based Servicing.  Click here to vist the COHEAO "Spark Notes"

The Department of Education (the Department) has provided information about the Federal Perkins Loan Revolving Fund Distribution of Assets and Timelines for 2019-2020.  Click here to read the electronic announcement

Federal Student Aid has shared that the 2020-2021 FAFSA® Form and myStudentAid Mobile app are avaiable.  The 2020-21 FAFSA cyle began on October 1 2019.  Click here to read the electronic announcement

The Department of Education (the Department) has provided access to the documents that represent the National Default Rate Briefing for 2016's offical CDR.  Click here to read the electronic announcement

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