Our leadership team remains focused to ensure accountability, efficiency and performance.  Responsible for developing the strategy and tactics to achieve the company's short and long term financial objectives by staffing the right people, doing the right things, at the right time, in the right way.


davitt

Mark E. Davitt, Chief Executive Officer

Responsibilities

Responsible for identifying future growth opportunities in pursuit of the company's vision.

Experience

As ConServe's founding President for over 30 years, he has been involved in the collection industry since 1979, working on both the creditor side in higher education and the servicer side for defaulted loan and accounts receivable. Before founding ConServe, his work experience included assignments in North Carolina, Boston, Cleveland, Dallas, Philadelphia, New York, and South Carolina.

Read Morearrow


Klein 2018

Richard N. Klein, CPA, President

Responsibilities

Rich joined ConServe in March 2003. His responsibilities include company growth and performance through identifying and meeting stakeholder needs and expectations.  He brings deep industry knowledge as an accomplished senior financial executive and well-rounded experience in all aspects of accounting and financial management.

Experience

Prior to joining ConServe, Rich held CFO and Controller positions with high-tech software companies in the Rochester area.  He also worked at PricewaterhouseCoopers for 7 years as an Audit Manager.

Read Morearrow 


baird

Pamela D. Baird, Esq., General Counsel

Responsibilities

Top Legal Officer and responsible for managing the General Counsel Department; responsible for contracts, corporate filings, compliance and litigation management.

Experience

Pam formerly represented creditors and debt collectors nationwide for collections litigation and FDCPA and FCRA Defense.

Read Morearrow


B. Booker

Brandon J. Booker, Vice President

Responsibilities

As the Vice President of Operations, Brandon oversees the day-to-day operations for ConServe's contracts with the U.S. Department of Education and the U.S. Treasury, Guaranty Agencies, Private Loan lenders and Colleges and Universities.  Brandon is the Project Sponsor for the upgrade of the ConServe Collection Management System to DM9.

Experience

Brandon Joined Conserve in 2007. He had previously held management positions on the ED contract for NCO and IQor and has been working in the student loan collection industry since 2005.

READ MOREarrow 


Gelabert 2018

Kevin J. Gelabert, Chief Marketing Officer

Responsibilities

Leading the company's Marketing, Sales, Client Care organizations; managing the total Client experience; creating a culture of "Fostering Financial Freedom®", and identifying new markets for ConServe.

Experience

Prior to ConServe, Kevin spent 13 years in the communications industry with a variety of sales and executive sales management positions with leading companies including AT&T, Global Crossing Ltd. and Frontier Communications Corporation.

Read Morearrow 


Huyler

George M. Huyler, PHR, Vice President, Human Resources

Responsibilities

Managing and implementing all of the Human Resources programs and systems required to support ConServe's continuous growth; employment, legislative and regulatory compliance; payroll; executive staff acquisition and development; compensation systems, benefits analysis, and Human Resources Information Systems.

Experience

George has spent the majority of his career in human resources management in the banking and accounts receivable management industries, most recently serving as Vice President of Human Resources for Firstsource. Prior to joining Firstsource, Mr. Huyler held senior executive positions with IRMC and NCO Financial Systems.

READ MOREarrow 


Lang

J. Christopher Lang, Vice President, Contract Administration

Responsibilities

Responsible for existing and new partnerships with government entitities; ensures that all commitments and services are provided to ConServe's primary disciplines, the student loan community and the Federal Government.

Experience

Chris has spent his entire professional career of almost 40 years in the collection industry. Prior to joining ConServe, Chris served as Contract Administrator for over 25 years. He has also held key management positions in Operations, Administration, Marketing and Sales.

Read Morearrow 


Jim McCarthy 2018

James S. McCarthy, Chief Risk Officer

Responsibilities

Jim joined ConServe in March 2018. His responsibilities include the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's compliance, operational, and strategic risk.

Experience

Before joining ConServe, Jim provided consulting services to ConServe beginning in June 2017. His career includes over 30 years of federal regulator experience and success in the banking industry.

Read Morearrow


Murphy

Pamela A. Murphy, Vice President, Ethics and Compliance Officer

Responsibilities

Responsible for ensuring all facets of ConServe's operations comply with regulatory requirements, Client requirements and ConServe's own Internal Policies and Procedures.

Experience

Pamela joined ConServe in 1993 as our legal manager and was promoted to vice president of compliance in 2004.  In this role, Pamela has been instrumental in developing and implementing ConServe's PPMS.  Her leadership was instrumental in earning ConServe the ACA Certification designation in August 2001.  She has also served two terms on ACA International's PPMS™ Committee.  

Read Morearrow


Justin Spooner

Justin Spooner, Chief Information Officer 

Responsibilities

Responsible for delivering an IT environment and organization that positions ConServe to meet its strategic goals for future growth and success by leveraging technology and delivering superior IT service.

Experience

Justin has over 14 years of IT experience and has been with ConServe since 2008. As Network Operations Manager, he led ConServe through a transformation from an aging physical server environment to a state-of-the-art virtualized data center. His accomplishments and contributions to ConServe’s growth and success led to his promotion to Chief Information Officer in 2018.

Read Morearrow

Coffee's on us

Schedule an appointment
and coffee's on ConServe
at our first meeting.*

Find your sales rep
or call (800) 724-7500

*Valid for first time appointments only

Learn how to
Recover more in
5 minutes!

Save Now!

Try Our Calculator


What ConServe Clients Say

" The team at ConServe continues to work very hard to ensure that everything is running smoothly. I recommend ConServe for any and all institutional debt recovery. "

Joanne F. Stumme, University of Pittsburgh

Ready to Get Started? Click here to find your Regional Sales Rep or call (800) 724-7500.