ConServe's commitment to ACA Professional Practices Management System, provides the framework for continuous improvement throughout our entire business. By doing the right thing, the right way, at the right time, we consistently "walk the compliance talk."
Pamela A. Kelleher, VP Privacy & Compliance Officer, ConServe
An ACA-PPMS Certified Agency
Currently only 1% of the more than 6,000 collection agencies have achieved PPMS certification. At ConServe, we are committed to the PPMS process because it is an industry-wide and unbiased recognition of the caliber and quality of our services.
ConServe is dedicated to achieving nothing less than exceptional Client relationships. As evidence of our commitment to our Clients, ConServe has consistently achieved the ACA International Professional Practices Management System (PPMS) certification.
Clients who select a PPMS-certified agency can feel confident that they are working with an agency that is an industry leader with one of the best records for quality and service available.
PPMS is a quality control management system for collection agencies that is based upon developing, implementing and adhering to 18 industry-specific professional practice and policy categories.
To become certified through ACA's PPMS program, a collection agency must complete an intensive application, audit process and demonstrate our compliance to industry standards and regulations. ConServe has maintained this certification since August of 2001 and performs regular audits to renew our certification annually.