Stephan N. DiPaola, Chief Information Officer

dipaolaResponsibilities

Steve joined ConServe in December 2008 as its Chief Information Officer. Steve will focus on building a more efficient and effective IT organization, streamlining processes, optimizing spend and partnering with the Business to drive continuous improvement opportunities while continuing to improve ConServe's customers experience.

Experience

Steve joins ConServe with more than 20 years experience in Information Systems and has held a variety of IT management positions with Eastman Kodak, Tyson Foods and Carestream Health.

Achievements

Throughout his career, Steve has led IT teams with an emphasis on forming strategic partnerships between IT and the Business to enable operating efficiencies. Steve has a proven track record in deploying complex global solutions, ensuring global operations are reliable, sustainable and positioned for future growth and creating a collaborative working environment that empowers the team and individuals to add value to the Business.

Education

Steve holds a B.S. degree in Business Management from LeMoyne College in Syracuse, N.Y.

Consumer Compliments

September 16

I wanted to humbly thank ConServe's representative for his courteous and efficient service over the phone.  Their representative was helpful, patient, respectful, and even humorous.  He made a stressful situation, very pleasant and understanding.  A very satisfied customer.

October 27

I have worked in customer service for years and I have never worked with a business that could even compare to the attention that ConServe and their representative Taylor showed to me.  ConServe made it very simple to solve my debts.

October 18

Timothy was very helpful with every step of the process and made all the information very clear to me.  He offered his full support for the entire loan rehabilitation process.  I'm happy to know that people like Timothy at ConServe are helping people with defaulted loans get back on top of things!

October 21

I was unaware my loan was in default and I was extremely nervous and upset when I called ConServe.  Your collector was able to calm me down and provided me with options to get my loan back in good standing.  She was patient and walked me through the loan consolidation process and I was finally able to submit the application thanks to her help.

October 20

Amber was the most competent and easy to talk to Debt Collector.  Her kindness and positive attitude was a delight and her real strength was her thorough understanding of the content we reviewed.

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