kelleherPamela A. Murphy, Vice President, Privacy and Compliance Officer


Responsible for ensuring all facets of ConServe's operations comply with regulatory requirements, Client requirements and ConServe's own Internal Policies and Procedures.


Pamela joined ConServe in 1993 as our legal manager and was promoted to vice president of compliance in 2004.  In this role, Pamela has been instrumental in developing and implementing ConServe's PPMS.  Her leadership was instrumental in earning ConServe the ACA Certification designation in August 2001.  She has also served two terms on ACA International's PPMS Committee.  Pamela conducts ConServe University® workshops for colleges and universities on Collection Tips and Techniques as well as ACA International Professional Practices Management System (PPMS) SeminarsAchievements

Pamela was awarded both the Scholar & Fellow degrees in Collection Business Management from ACA International. Additionally, Pamela is an ACA Professional Collection Specialist, ACA Certified Instructor, ACA Higher Education Collection Specialist, and an approved ACA PPMS Instructor.


Pamela received a Bachelor of Science Degree in Business Administration from Alfred University.

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