Judging conducted by a panel of ethics experts from business and academia

Fairport, N.Y. ‐ ConServe, a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, state guaranty agencies, and the U.S. Department of Education, today announced their selection as a winner of the 2009 Rochester Business Ethics Award.

The award, presented at a business luncheon gathering on September 22nd at the Rochester Riverside Convention Center, recognizes ConServe as a significant leader in the local Rochester community for their commitment to ethical business practices demonstrated in ConServe's everyday operations, management philosophies, and responses to crises or challenges.

The award is presented by the Rochester Area Business Ethics Foundation. The award is modeled on the national American Business Ethics Award, which was founded in 1994 by the National Society of Financial Service Professionals. Nominated companies are evaluated by an independent panel of judges composed of individuals with an expertise in business ethics and who are drawn from the business, academic, public service, media, and consulting communities.

The judges evaluate the companies on documented evidence of the integrity of their corporate "code of ethics," as well as a clear demonstration of the company's commitment to ethical business practices through management and employee behavior. The judging criteria are stringent, and the result is an award that is coveted by area businesses.

Accepting the award, Mark Davitt, President and CEO of ConServe said, "It is an honor for all our team members to be recognized with this award. Our staff demonstrates daily their commitment to the very high standards we place on integrity, ethics, and service. To be publicly recognized by our community with this award is another positive affirmation that we are doing the right things, at the right time, in the right way."

Consumer Compliments

June 7

Charles was extremely helpful, very professional and genuinely courteous.  He explained all options to me clearly and concisely.  He was patient with me and didn't mind assisting me every step of the way with the required application.  I'm remarkably impressed and so grateful.  Thank you so much for having such a wonderful employee on your team!

June 28

Your representative Eileen was friendly, helpful and extremely efficient.  Her customer served skills are superb and she is truly an asset to your company.

June 2

Keilah was fantastic.  I called regarding something I knew absolutely nothing about and she was able to troubleshoot and explain the debt very quickly, professionally and respectfully.  I manage an inbound call center and I would love to have an agent like Keilah on my team.  Frankly, some of my agents could learn a thing or two from her!

June 13

Justin was very helpful, informative and bright and cheery during my conversation with him.  I appreciated all of his help and most definitely solved my dilemma quickly.

June 8

I can't express how much I appreciates the excellent service I received from ConServe.  I have dealt with collection agencies for many year and I have never been so pleased with the service.  The knowledge, kindness and consideration will never be forgotten.  I was treated with respect and like a human being.  Thanks again.

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