Client satisfaction is our top priority.  As a Client-focused organization, we are committed to become an extension of our Client's brand.  4 out 5 of our existing Clients rank ConServe as their #1 collection agency based on our annual Client Report Card.

Since our incorporation in 1985, our mission, vision and values have been steadfast. In fact, it is our commitment to these principles that have catapulted our growth and success.   Leveraging an innovative, technologically-savvy and dynamic corporate culture with a responsive and creative Client Care team enables us to meet our Client's new and unique challenges.

ConServe has earned multiple awards for Client Care Services:  The Greater Rochester Quality Council (GRQC) 2013 Gold-Level Customer Excellence Award and the GRQC 2014 Gold-Level Operations Excellence Award.


Our Client Care Services

  • Quality First Monitoring
  • Client Call & Email Management
  • Remittance Support
  • Monthly Reporting
  • Account Balance Adjustment
  • Recovery Performance Inquiries
  • Error Processing
  • Account Evaluation
  • Executive Escalation
  • Annual Performance Reviews

 

grqc client satisfaction

Related Links:
GRQC Press Release
2014 Report Card


 

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ConServe in the News

Consumer Compliments

"I dealt with an ConServe Debt Counselor, and I wanted to say that he was very helpful.  We came to a logical and reasonable agreement on a plan for my repayment.  He was pleasant and helpful."

Upcoming Events

If you are interested in attending or hosting a ConServe University® conference, please contact Lynn DiBiase at This email address is being protected from spambots. You need JavaScript enabled to view it. or (585) 421-1000, ext: 4433
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What ConServe Clients Say

Everyone at ConServe is very professional, helpful and knowledgeable and it is a pleasure to work with them. I recommend them with enthusiasm, and look forward to our continued success.

Maureen Merolillo, La Roche College

Ready to Get Started? Click here to find your Regional Sales Rep or call (800) 724-7500.