Client satisfaction is our top priority.  As a Client-focused organization, we are committed to become an extension of our Client's brand.  4 out 5 of our existing Clients rank ConServe as their #1 collection agency based on our annual Client Report Card.

Click here to view our 2015 Client Report Card. 

Since our incorporation in 1985, our mission, vision and values have been steadfast. In fact, it is our commitment to these principles that have catapulted our growth and success.   Leveraging an innovative, technologically-savvy and dynamic corporate culture with a responsive and creative Client Care team enables us to meet our Client's new and unique challenges.

ConServe has earned multiple awards for Client Care Services:  The Greater Rochester Quality Council (GRQC) 2013 Gold-Level Customer Excellence Award and the GRQC 2014 Gold-Level Operations Excellence Award.

Our Client Care Services

  • Quality First Monitoring
  • Client Call & Email Management
  • Remittance Support
  • Monthly Reporting
  • Account Balance Adjustment
  • Recovery Performance Management
  • Secure Client Web Portal
  • Complimentary Industry Training


grqc client satisfaction

Related Links:
GRQC Press Release
2015 Report Card


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ConServe in the News

Consumer Compliments

"Today, a Debt Counselor from ConServe called me to assist me with an outstanding balance I have. Rather than being aggressive, she was courteous and very professional with me; I did not feel harassed at all. I'll be paying my debt within three months. Thank you for your sensible approach."

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What ConServe Clients Say

Everyone at ConServe is very professional, helpful and knowledgeable and it is a pleasure to work with them. I recommend them with enthusiasm, and look forward to our continued success.

Maureen Merolillo, La Roche College

Ready to Get Started? Click here to find your Regional Sales Rep or call (800) 724-7500.