Client satisfaction is our top priority. 

As a Client-focused organization we are committed to become an extension of our Client's brand.  We conduct an annual online Client satisfaction survey that focuses on four key areas: Communication, Service, Reporting and Overall Performance.  Our overall results rank ConServe as their top performing agency.
Click here to view our 2016 Client Report Card. 


Our Client Care Services

  • Quality First Monitoring
  • Client Call & Email Management
  • Remittance Support
  • Monthly Reporting
  • Account Balance Adjustment
  • Recovery Performance Management
  • Complimentary Industry Training
  • Secure ConServe Client Web Portal®

 

grqc client satisfaction

Related Links:
GRQC Press Release
2016 Report Card


 

Consumer Compliments

June 13

I had a very positive experience with ConServe. Gary and Justin were outstanding during this very emotional and stressful process and were kind from beginning to resolution. Kindness goes a very long way, especially when collecting a debt and they were incredible.

June 9

Amber was very nice and helpful through this process, I was able to speak to her without any issues, and her personality is one for the books! The process of doing all of this is a little hectic because of time constraints, but if all of your workers at ConServe are like Amber, then it shouldn't be too bad.

June 8

Charles is the most outstanding and patient person I have ever encountered from a debt collection agency. He has been accommodating of many of my mental illnesses and disabilities, and I'm forever grateful that he worked with me to resolve my debt.

June 6

My representative Cathryn was super awesome... We went over my options and she suggested the best one for me without any scare of pressure tactics.

June 1

I recently spoke with Candace who assisted me greatly in completing my loan consolidation process. She was professional, polite, informative and very patient with me...  I look forward to the finalization of this process and congratulate ConServe on a job well done for having Candace as a part of the team!

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What ConServe Clients Say

Everyone at ConServe is very professional, helpful and knowledgeable and it is a pleasure to work with them. I recommend them with enthusiasm, and look forward to our continued success.

Maureen Merolillo, La Roche College

Ready to Get Started? Click here to find your Regional Sales Rep or call (800) 724-7500.