When the time comes to use third party collections, ConServe’s accounts receivable management services for credit unions provide best-in-class dynamic recovery solutions that make the recovery of debt easy.

Our unique synergy of analytics-driven technologies and customized collection services optimize your debt collection results, increasing your return on investment.

Ethics and compliance drive all of our activities. We adhere to the highest measures of quality, consistency and performance standards in everything we do. Our exceptional compliance with the unfair, deceptive, or abusive acts or practices (UDAAP) legislation and the Fair Debt Collection Practices Act (FDCPA) is exemplified in our numerous ethics award recognitions.

The ConServe team is dedicated to helping your members meet their financial obligations in a way that empowers them with a sense of control and self-esteem. Our passion for ethics, compliance and Client satisfaction is the foundation of The ConServe Advantage®.


Collection Program Key Elements

  • Skip-Tracing: Our skip tracing approach for credit unions offers one of the most thorough and integrated systems available.
  • Administrative Recovery Services: ConServe Debt Counselors are trained to identify the many potential ways in which a defaulted obligation can be resolved if immediate payment in full is not an option.
  • Full Collections: Collection services for post charge-off obligations leverage our leading-edge technology infrastructure, our passion for ethics and compliance, and our consistently exceptional performance results.
  • Performance Management: At ConServe, we work directly with each Client to establish performance objectives and develop a complete Client Profile to ensure that the parameters of our business relationship are clearly communicated, outlined and documented to guarantee clearly-defined roles, responsibilities and performance expectations.

 


Collection Program Options

Our compensation is a direct result of the recovery of debt that we provide to our Clients when utilizing our collections program. Our agency compensation rates demonstrate a conscientious approach regarding the overall value of our services. We consider the long-term potential recoveries of our Client's portfolio and take into account several factors before providing a customized collection solution.

Recovery Services

Upon receipt of accounts, ConServe will provide daily, weekly and monthly remittances to coincide with a full complement of standard performance reporting.

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What ConServe Clients Say

" Our members have received the support they deserve to reestablish their good standing with our credit union. Additionally, they have decreased post charge-off accounts, increased cash flow and provided us with guidance to prevent future defaults. "

Jason Knapp, Alliant Credit Union

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