ConServe Achieves 1st Place on SUNY's Performance Contract

Extraordinary Recovery Performance 

Rochester, N.Y. – Continental Service Group, Inc., d/b/a: ConServe, is pleased to announce that it has secured 1st place on the extremely competitive SUNY contract in the last nine consecutive quarters. ConServe was chosen as a result of a thorough and extensive procurement process to assist the State University of New York in the collection of Federal campus-based student loans and delinquent accounts receivable.

The extraordinary recovery performance on this contract heralds ConServe as a major contributor to the success of the SUNY collections process.  "We are delighted that ConServe and the State University of New York system have combined efforts to achieve this goal," said Michelle Hartmann, Vice President of Sales at ConServe.  "By creating a team of the right people, doing the right thing, at the right time, the right way, we are able to serve the needs of our Clients while simultaneously improving people's lives...we foster financial freedom."

"ConServe's team is dedicated, professional, extremely knowledgeable and highly qualified in the area of education collections. The staff at ConServe has gone above and beyond the terms of our agreement to ensure customer satisfaction at every possible level and they have consistently been one of our top performing agencies" said Maria Livolsi, Director of the SUNY Student Loan Service Center.

About ConServe

ConServe is a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guarantee agencies and private lenders.

ConServe has been ranked as a top-performer by the federal government during specific performance periods. Representing less than 1% of collection agencies nationwide, ConServe has achieved the ACA International Professional Practices Management System (PPMS) certification, representing the collection industry's standard for quality management, and has completed the SSAE 16 Type II Engagement. Accredited by the Better Business Bureau (BBB) with an A+ rating, ConServe is a recipient of the Rochester Business Ethics Award, has repeatedly appeared on Inc. Magazine's Inc. 5000 list of fastest-growing companies and has been named a Rochester Top 100 company 13 times in the last 14 years.  ConServe has been voted a Best Place to Work in Collections (for the last four consecutive years) and was recognized in 2015 as the #1 Top Workplace in Rochester, N.Y.    Training magazine named ConServe on its Top 125 list of organizations with the most successful learning and development programs in the world,  Dale Carnegie has awarded ConServe with the 2015 Enthusiasm Award for maintaining a dynamic corporate culture and the Greater Rochester Quality Council has presented ConServe with both the Customer Excellence and Operations Excellence Awards.

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