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FCC Releases Ruling on TCPA, Effective Immediately

ACA International has scheduled a comprehensive members-only seminar on Tuesday, July 14 to provide an in-depth analysis of the ruling. Read the announcement

ACA Provides Updates on Collection Skills and Techniques in Online Seminar

Certified Instructor Michael Rainwater will review essential tips to improve collection results over time. Read the announcement

Seven Inductees Set for 2015 Class of Rochester Business Hall of Fame

Seven area businesspeople will enter the Rochester Business Hall of Fame this fall. Read the announcement

Federal Communications Commission Approves Ruling on Telephone Consumer Protection Act

The new TCPA ruling, which has not yet been released, is expected to be a significant development for the credit and collection industry. Read the announcement

Flash Announcement from Heartland Payment Systems: Heartland Payment Systems Announces the Acquisition of the Campus Partners Loan Servicing Portfolio

Heartland ECSI plans to manage the transition in a phased approach.  Loans currently being serviced by Campus Partners will continue to follow the current process with Campus Partners.  The Heartland ECSI Implementation team will notify anyone who is managing collections on loans that are affected by the transition.

Messer, Pocan Introduce Bipartisan Resolution in Support of the Perkins Loan Program

U.S. Representatives Luke Messer (IN-06) and Mark Pocan (WI-02) today introduced a resolution in support of the Federal Perkins Loan Program. Read the announcement

Catching Up With: George Huyler, HR Exec for ConServe

Huyler, whose career in HR began in 1987, was named the HR Executive of the Year by the Rochester affiliate of the National Human Resources Association in April. Read the announcement

The Impact of Student Loan Debt on the Economy and Business

More and more research is focusing on how student loan debt has a widespread impact on many facets of the economy and consumers' income and livelihood. Read the announcement

Consumer Spending Lagging in 2015 Despite Greater Access to Credit

Data indicates trends in consumer spending could continue in the second quarter. Read the announcement

Consumers Say Financial Security Has Improved this Month

Respondents to a Bankrate.com survey say they are more comfortable about their debt levels, but less comfortable with their available savings. Read the announcement

Student Loan Debt Continues to Surge, NY Fed Reports

Student loan debt surged $32 billion in the first quarter of 2015 according to the Federal Reserve Bank of New York. Read the announcement

Explore Boston at the ACA International Convention & Expo

Take some time outside of the extensive education and networking opportunities at ACA's premier event of the year, July 19-21 at the Sheraton Boston & Hynes Convention Center, to experience everything the historic city has to offer. Read the announcement

Survey: Nearly Half of Consumers Monitored Credit Scores in Past Year

ACA International reviews data on methods consumers use to access their credit reports and activity by age group. Read the announcement

ConServe Employees Support Local Youth

ConServe employees, along with the company's "Matching Gift Program," donated $11,230 through its Jeans for Charity Program in March to Big Brothers Big Sisters of Greater Rochester and Erie County. Read the announcement

ConServe's George Huyler Named as 2015 Human Resources Executive of the Year

The National Human Resource Association Rochester, N.Y., affiliate honored Huyler for his role as an exceptional leader in human resources. Read the announcement

CFPB Launches Nationwide Effort to Advance Financial Education in Schools

The effort includes releasing a guide for policymakers and all members of the financial education community to follow when implementing financial education across the U.S. Read the announcement

ACA International Offers In-Depth Training on FDCPA

The online seminar is an opportunity to stay up-to-date on the latest Fair Debt Collection Practices Act case law and Consumer Financial Protection Bureau guidance and regulatory enforcement actions impacting compliance with the FDCPA. Read the announcement

CFPB Issues Fourth Annual Fair Debt Collection Practices Act Report

The Consumer Financial Protection Bureau report includes an overview of complaints to the bureau, its enforcement actions, and progress on the development of proposed rules for the debt collection industry. Read the announcement

ConServe Honored as Top Employer Among Large Companies in Rochester Area

The ACA member company earned the recognition based on employee feedback to a top workplace survey. Read the announcement

Introducing ACA SearchPoint: ACA International's New and Improved Compliance Resource

ACA's new online library, replacing FastFax, provides members with quick and easy access to compliance documents and regulatory updates. Read the announcement

Ask Doctor Debt Can Help Agencies Work with Consumers

The online resource from ACA International provides consumers with helpful information about the credit and collection industry as well as answers to their questions about debt and financial literacy. Read the announcement

Major Credit Reporting Agencies Announce Changes to Credit Reporting

The National Consumer Assistance Plan from Experian, Equifax and TransUnion includes changes to reporting information on unpaid medical bills. Read the announcement

ACA Updates Fastfax Documents with New York State Requirements

The updates are based on clarifications from the New York State Department of Financial Services. Read the announcement

ACA International Provides Helpful Tips for Consumer Protection Week

ACA International members applaud the Federal Trade Commission's National Consumer Protection Week. Read the announcement

Prepared Remarks of CFPB Director Richard Cordray at the Financial Literacy and Education Commission Meeting

CFPB Director, Richard Cordray, spoke at the Financial and Education Commission Meeting on the bureau's enforcement efforts and upcoming rules that will impact the debt collection industry. Read the announcement

New York Clarifies Debt Collection Regulations

New York Department of Financial Services responds to ACA International's request for clarification of the state's new debt collection requirements. Read the announcement

ACA International: ConServe Announces Managerial Promotions and New Hire

The ACA member company has promoted seven employees and hired one new staff member. The employees' responsibilities include technology sales, client performance and network operations, among others. Read the announcement

Business Twist: Collection Agencies Vital to U.S. Economy; Payscout Helps Collectors Manage Risk as They Perform Essential Function

Debt-collection firms help support the economy and save businesses and consumers billions of dollars per year. Payscout draws upon its expertise and deep understanding of high-risk markets to provide these companies the payment services. Read the announcement

U.S. Departments of Education and Treasury Continue Raising Awareness of Income-Driven Repayment Options for Federal Student Loans

Partnerships with H&R Block and Intuit, Inc. encourage users to explore their student loan repayment options and check their eligibility for lower monthly student loan payments as they prepare their tax returns. Read the announcement

CFPB: Seeking Answers for Struggling Student Loan Borrowers

Thousands of borrowers have told us their stories on how they manage tough times with their student loans. Some students ended up borrowing much more than they expected in order to complete their degree, often because a parent lost a job in the midst of the financial crisis. Others had a tough time finding a job after graduation, making student loan payments difficult to afford. Read the announcement

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