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3 Easy Steps to Dramatically Improve Your Collection Performance

We’ve all heard it said before: “Attitude is everything.” But how does one master that all-important first step and establish a good attitude and then successfully translate that positive mindset into measurable results?

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Credit unions looking to increase the overall effectiveness of their collection services and the recovery of debt should look to training – a pivotal factor that can align the functions of performance and compliance. 

Credit unions have traditionally been proactive in providing financial education to their members. These efforts not only help improve financial literacy in the fundamental sense, but can also help change behavior – driving positive, real-world outcomes for those who participate.

However, the financial landscape is growing more complex and challenging. Financial wellness programs now need to consider issues like data security, mobile accessibility, online banking, etc.

Today, there are nearly 71 million millennials in the US. Officially they have surpassed baby boomers as the largest consumer segment. Learn how your credit union can create effective collections strategies that will engage this generation.

Creating Effective Strategies for
Millennials and Collections

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Comparing Collection Agencies
How to be Sure Data
Security is a Priority

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